StockView (Pty) Ltd ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the StockView Pro platform.
1. Information We Collect
We collect information that you voluntarily provide to us when you register for an account and use our services:
- Account Information: First name, last name, email address, display name, and trading experience level.
- Trading Data: Any data you input into the Trade Journal, including asset tickers, entry/exit prices, PnL, and personal trading notes.
- Payment Information: Processed securely by our third-party payment gateways (e.g., Stripe). We do not store full credit card numbers on our servers.
- Communication Data: Messages, files, and media uploaded to the Trading Floor.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve the StockView Pro platform.
- To power features like your personal Trade Journal analytics and equity curves.
- To process subscription payments and manage your account status.
- To moderate the Trading Floor and ensure a safe, professional environment.
- To send administrative emails regarding platform updates or security notices.
3. Information Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information only in the following situations:
- Service Providers: With trusted third-party vendors (like database hosting via Supabase or payment processing) who require access to perform their operational duties.
- Partners: If you utilize our Exness IB link, your trading volume may be tracked anonymously via your Exness Account ID to process your 15% cashback rebate.
- Legal Requirements: If required by law, subpoena, or other legal processes.
4. Data Security
We implement industry-standard security measures, including encryption and secure database architecture, to protect your personal and trading data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on your location, you have the right to access, correct, or delete the personal data we hold about you. You can update your profile information directly in your Account Settings, or contact us to request full account deletion.